Policies

Terms & Conditions

These Terms & Conditions govern your use of the FootVerse website and purchases made through our store.

Using FootVerse

By accessing or using FootVerse, you agree to use the website only for lawful purposes and in accordance with these terms.

You must not attempt to interfere with the security, availability or normal operation of the website or misuse any account, checkout or payment functionality.

Account Information

Customers are responsible for providing accurate account, contact and delivery information and for maintaining the confidentiality of their account credentials.

You should contact us promptly if you believe your FootVerse account has been accessed without authorisation.

Products & Availability

Product availability may change without notice. Adding an item to your cart does not guarantee availability until the order has been successfully placed and confirmed.

We make reasonable efforts to display product descriptions, images, colours and other information accurately. Minor differences may occur because of display settings, photography or manufacturing variations.

Pricing

Prices displayed on FootVerse may change from time to time. The applicable price is the price validated by our system when the order is placed.

If an obvious pricing, technical or product information error affects an order, we may contact the customer before processing the affected item.

Payments

Available payment methods may include online payment and Cash on Delivery where eligible.

Online payments may be processed by an authorised third-party payment provider. An online-payment order may remain pending until successful payment confirmation is received.

Customised & Printed Products

Products customised with names, numbers, badges or other personalised printing may require advance payment.

Once customisation or printing has started, cancellation, return or exchange may not be available except where the supplied product is incorrect or defective in accordance with our Returns & Refund Policy.

Orders

We reserve the right to reject or cancel an order where reasonably necessary because of unavailable inventory, incorrect information, suspected fraud, payment failure or another operational issue.

If payment has already been successfully collected for an order that we subsequently cancel, any applicable refund will be processed according to our refund policy.

Shipping & Delivery

Orders are delivered through third-party courier services. Delivery estimates may vary depending on destination, serviceability and circumstances outside our direct control.

Read Shipping Policy

Returns, Refunds & Cancellations

Return, replacement, refund and cancellation requests are subject to the conditions in our Returns & Refund Policy.

Read Returns & Refunds

Intellectual Property

FootVerse website content, branding, layouts, original graphics and other materials owned by FootVerse may not be copied, reproduced or commercially used without permission.

Third-party names, logos and trademarks remain the property of their respective owners.

Limitation of Liability

To the extent permitted by applicable law, FootVerse will not be responsible for indirect or consequential losses resulting from circumstances outside our reasonable control.

Nothing in these terms is intended to exclude rights or remedies that cannot legally be excluded under applicable law.

Changes to These Terms

We may update these Terms & Conditions as our website, services or legal requirements change. The latest version published on FootVerse will apply.

Contact

If you have questions regarding these terms, please contact FootVerse support.

Contact Us