Privacy Policy

Information We Collect

When you create an account, place an order or contact us, we may collect information such as your name, email address, phone number, shipping address and order details.

We may also collect technical information required for security and operation of the website, such as IP address, browser or device information and activity associated with your account.

How We Use Your Information

Information may be used to create and manage your account, process orders, arrange delivery, provide customer support, prevent fraud and maintain the security and functionality of FootVerse.

We may also use necessary order information to communicate important updates regarding payment, processing, dispatch, delivery, cancellation, returns or refunds.

Payments

Online payments may be processed through authorised third-party payment providers. Payment providers may collect and process information required to complete and secure your transaction according to their own privacy and security practices.

FootVerse does not intend to directly store complete card details, CVV or other sensitive card authentication information on its own servers.

Shipping & Service Providers

We may share information necessary to fulfil your order with service providers such as courier companies, payment processors, hosting providers and other businesses that help us operate FootVerse.

Only information reasonably required for providing the relevant service should be shared with these providers.

Cookies & Sessions

FootVerse may use cookies or similar technologies that are necessary for account authentication, maintaining sessions, shopping cart functionality, security and website operation.

Additional analytics or advertising technologies may be introduced in the future and will be handled in accordance with applicable requirements.

Data Security

We take reasonable technical and organisational measures designed to protect customer information from unauthorised access, alteration, disclosure or loss.

No internet-based service can guarantee absolute security, so customers should also protect their account credentials and avoid sharing passwords or authentication details.

Data Retention

We may retain account, transaction and order information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud and comply with applicable legal or regulatory requirements.

Your Information

You may contact FootVerse if you have a question about personal information associated with your account or want to request an appropriate correction or other supported action.

Changes to This Policy

This Privacy Policy may be updated when our services, technology or legal requirements change. The latest version published on the FootVerse website will apply.

Contact

For questions regarding this Privacy Policy or your information, contact FootVerse support.